INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the exact red light therapy device shown on the product page?

Yes. The product you receive will match the specifications and design displayed on our website. Every device is carefully inspected before shipping to ensure quality and safety.

If you would like to better understand the technology behind our devices, you can explore our overview of red light therapy to learn how different wavelengths may support skin health, recovery, and overall wellness.

Where can I find my order confirmation or receipt?

After placing an order, you will receive a confirmation email containing your receipt and order information. If you cannot locate the email, please check your spam folder or contact our support team.

For delivery times, order tracking, and shipping regions, please review our Shipping Policy.

How do I return or exchange a red light therapy device?

If you are not completely satisfied with your purchase, you may request a return within the eligible return period.

Please review our Return Policy for detailed instructions about return eligibility, refund timelines, and product condition requirements.

Do your red light therapy devices come with a warranty?

Yes. All Swiray devices are backed by our product protection coverage to ensure reliability and long-term performance.

You can learn more about coverage and service details in our Warranty Policy.

Can red light therapy support hair growth, pain relief, or skin health?

Many customers explore red light therapy for different wellness goals including hair growth, muscle recovery, and skin rejuvenation.

You can learn more about these applications in our guides:

Red light therapy for hair growth
Red light therapy for pain
Red light therapy for wrinkles

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

Have questions about our red light therapy devices, your order, or how to choose the right product for your needs? Our support team is here to help.

You can contact us using the form below and we will respond as soon as possible. Before reaching out, you may also find helpful information on our FAQ page or learn more about our company on the About Us page.

Your privacy is important to us. Please review our Privacy Policy to understand how we protect your personal information.